What is ENOHE?

ENOHE is the European Network of Ombuds in Higher Education. What we do is in the name!

European: 
The majority of our members are from Europe, but we also have members from around the world, including the USA, Canada, Mexico and Australia. 
We liaise with similar networks worldwide, sharing expertise across the ombuds community.
Our Permanent Administrative Office is in Vienna, Austria, and we are registered as an Association under Austrian law.  Our official language is English.

Network:  
Our main strength is in enabling members to network with each other – learning from each other and helping to implement good governance in higher education institutions. 
There is more information on what we do on ‘Being an Ombud in Higher Education’.

Ombuds: 
ENOHE Members have many different job titles, including Ombuds/person/man/woman, Protector of Rights, Campus Ombuds, Investigations Manager, Complaints Officer, Complaint and Improvement Manager, Student Ambassador…  For shorthand, we refer within ENOHE to ‘ombuds’, regardless of our actual job titles. 
For some of us, the post is a permanent and full-time one; others may be elected for a fixed term and/or fulfil the role on a part-time basis while also engaged in other work. 
The primary function for all of us is to resolve problems for students, staff, faculty and administrators, advocating for fairness and enabling good governance in institutions.
There is more information on our pages on ‘Being an Ombud in Higher Education’, where we also set out our statement of Values and Principles.

Higher Education: 
Our members work in universities and other higher education institutions, or in organisations closely connected with higher education (such as national ombuds services for the sector).