OIA publishes 2020 Annual Report

Office of the Independent Adjudicator for Higher Education in England and Wales has published their Annual Report for 2020.

The Report includes information about:

  • How they have responded to the pandemic
  • The number and outcomes of complaints they received and closed
  • Trends in complaints, and complaints in the context of the pandemic
  • Examples of the complaints students made to them
  • How they share learning from complaints
  • How they work with others in the higher education sector
  • Information about developments in their organisation over the year.

You can find the full Report here.